PAINT PROTECTION FAQ/WARRANTY
XPEL Paint Protection Products
"How do I care for my paint protection film?"
Complete care instructions are available at www.xpel.com/care
"Will Opticoat or cQuartz hurt the film?"
Sealants such as Opticoat and cQuartz will not hurt the film or interfere with our Ultimate paint protection film's self healing properties.
"Can/should Opticoat or cQuartz be applied to the car before the film is installed?"
We do NOT recommend applying sealants such as Opticoat or cQuartz to the parts of the car that will be covered with film. The low surface energy of paint sealant products such as these will cause adhesion problems both during installation and over the life of the product. In addition, it is worth noting that there is really no benefit to applying sealant to the paint before the film anyway, since the film will provide far more environmental protection to the paint than a sealant ever could.
"How long should I wait to apply your product if my car has been repainted?"
You will need to talk to your body shop and see what they recommend. The time will vary depending on the paint system the body shop used. In any case, the time that they recommend you should wait to wax the paint, is the same time you will need to wait to install our product.
"How does XPEL ULTIMATE Paint Protection Film heal itself?"
XPEL ULTIMATE Paint Protection Film uses a special polymer in its clear coat that flows even though it is cured. This allows the clear coat to find its natural level again after being disturbed on the surface.
"How deep a scratch will heal?"
The clear coat is designed to heal surface scratches and common swirl marks that occur during routine washing of the car. If the scratch penetrates through the film's clear coat, it will not heal.
"How long does it take for a scratch to heal?"
The time for a scratch to heal depends on the severity of the scratch and the ambient temperature. Minor scratches usually heal in one hour at room temperature (72°F). In warmer climates, healing time will be shorter. The healing process can be accelerated at any time by pouring hot water over the scratched area.
"How many times will the clear coat heal itself?"
With this technology, there is no limit to the number of times the clear coat can heal itself. As long as the clear coat is not penetrated it will heal over and over again.
"How long will the clear coat last?"
Depending on how the film is cared for, the clear coat can last indefinitely. Regular washing and waxing will keep the clear coat in top condition for years to come.
"How does XPEL ULTIMATE Paint Protection Film resist staining?"
The clear coat on XPEL ULTIMATE has a very low surface energy, which makes it extremely difficult for organic compounds to stick to the film. Insects, bird droppings and environmental contaminants (which would normally cause yellowing) such as road oils, exhaust smoke and pollution can be removed during regular washing.
"What if a stain does not come off the film during normal washing?"
If ordinary car wash or soap and water will not remove a stain, there are a variety products available to do the job. In most cases simple isopropyl rubbing alcohol will remove anything on the surface of the film. In cases of more severe staining, or where something has been left on the film for a long period of time, a sparing amount of lacquer thinner can be used. Bug and tar remover available at any auto parts store is also effective. If you are unsure about the use of any other chemical on the surface of the film, please contact XPEL Support at 800-447-9928 for assistance."
"Can I wax the film when I wax the rest of the car?"
Unlike most paint protection films on the market, XPEL ULTIMATE Paint Protection film can be waxed and sealed just like your paint. Though XPEL Flawless Finish Paint Protection Film Sealant is still the preferred product, Any automotive wax or sealant may be used.
"Will XPEL ULTIMATE make the paint underneath the film fade at a different rate?"
No. XPEL ULTIMATE Paint Protection Film allows UV to pass through the film and fade the paint underneath at the same rate as the exposed paint.